Managing community posts

  • Managing community posts

    You can edit, move, or delete community posts, as well as edit or delete comments on community posts. You can also take a number...

  • Allowing agents to edit and delete posts

    All signed-in users can add posts to community topics. Only Guide managers, and users with moderator rights, can edit and delete posts by default....

  • Customizing status icons for posts

    The community features are wonderful, especially the post actions. However, what happens when the default actions aren’t exactly what you are looking for? Currently...

  • Viewing community moderator activity

    Guide managers can see all community activity in moderation activities.

  • Analyzing community activity

    You can monitor activity data for your community using in the Reporting dashboard in Support. Statistics include the number of posts created, how many...

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